Associate Manager - Credit Card (Ops)

Hiring for: A leading private sector bank in India, offering a wide range of banking and financial services to corporate, retail, and institutional clients.

Role: Associate Manager - Credit Card (Ops)

Positions: 1

Experience: 5 to 10 years

Location(s): Andheri East, Mumbai

Type: On-site / Permanent

Salary: Up to INR 22 LPA

Experience:

·      Previous experience as a Business Analyst Role including creating user journeys

·      Experience in implementation of new age technologies and API Management in Credit Cards Vertical is essential

·      Exposure to all phases of the life cycle of a system including aspects such as Analysis, Designing, Testing, System Testing, debugging and Reviewing

·      Should have detailed understanding of entire Card Lifecycle Management right from Onboarding to Clearing, Settlement, Recon & Dispute Management

·      Strong analytical and functional skills

·      Good Verbal/Email communication and co-ordination skills

·      Good Documentation skills

·      Open and proactive communication style, good listening skills

·      Ability to work effectively both individually and in a team

·      Well-organized, methodical, good time management skills

• Proven capabilities in project and user-testing management
• Extensive experience with data visualization
• Highly proficient technical writing capabilities
• Should be self-starter and take ownership for the projects assigned

Network Knowledge (Visa , MasterCard ,RuPay) will be added advantage 

Scope of activities:

·      Takes responsibility for adhering to project plans ensuring that project deliverables are completed on time

·      Performs review, analysis, gap analysis and evaluation of Business and User Requirements

·      Review all design solutions for accuracy and adherence to Business Requirements

·      Partner with Internal Stakeholders (Risk, Compliance, IT, Operations Team) and External Vendors/Partners to develop necessary analysis and documentation

·      Documentation of detailed Business Requirements

·      Documentation and evaluation of potential solutions

·      Interaction and Negotiation with Partners on Efforts and Timelines

·      Delivery of monthly status reports to all appropriate parties

·      Explore to increase effectiveness through technology, strategy, analytic solutions

·      Respond to questions and concerns from managers and executives with supporting research and recommendations

·      Create and implement precise management plans for every project, with attention to transparent communication at all levels

·      Perform, evaluate, and communicate thorough quality assurance at every stage of systems development

·      Determine and develop user requirements for systems in production, to ensure maximum usability  

  PREFERRED SKILL SET

Educational / Professional Qualification

Graduation/ Preferred B.E/B. Tech/MBA (IT).

Work Experience (in yrs)

Minimum of 5-10 years of experience.